Can the sofa seat be used as a car seat?
- The sofa seat has not been approved to be used as a transport device, car seat or flotation device.
How do I wash my sofa seat?
- Open the bottom zipper, take out the filling (to prevent the items from being too large to fit in the washing machine) and then put the sofa seat in the washing machine. After washing, dry normally and simply put the cotton filling back into the sofa seat. The sofa will be back to its original condition.
How long will it take to receive my order?
- Once you have placed your order, it will be processed and shipped within 3 days. Once dispatched from our fulfillment center, you will receive your items within 7-15 days.
How can I track my order?
- Once your order has been shipped, you will automatically receive an email with your order details and tracking number (usually within 48 hours of placing your order). For questions regarding shipping and order tracking, feel free to email us at firstname.lastname@example.org.
My order arrived damage, can I get a refund?
- In rare cases, products may become damaged in transit. If that's the case, please email us at email@example.com with pictures of the damage and we will replace your order or issue you a full refund immediately.
I am not satisfied with my order, can I return it?
- Of course! We offer a 30-day refund policy from the point of purchase. Full details of our returns policy can be found under our Refunds & Cancellations Page.
Can I trust you?
- Absolutely, We accept payments by credit card via the strongest financial encryption technology on the market, as well as via PayPal. Additionally, Giggles Kidz is constantly monitored by a team of customer service experts to ensure the utmost satisfaction of our customers.